Privacy Policy

• Customer information, being personal information relating to our Customers/Merchants (where applicable). We collect this information so that we can provide our Services to those Customers
• Consumer information, being personal information relating to consumers with whom our Customers interact (such as consumers of their products or services) including their email address, phone number or other information. Our customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as all privacy policies, agreements or other obligations, relating to the collection of personal data in connection with the use of our Services by individuals with whom our Customers interact. We collect information under the direction of our Customers and have no direct relationship with individuals whose personal data we process in connection with the use of our Services. If you are a Customer providing information (including personal data) about someone else, you must have the legal ability to do so and, if necessary, inform them about how their personal data will be used (as described in this Privacy Policy). If you are an individual who interacts with a Customer using our Services - for instance if you’re an employee or consumer of a retail store – that Customer is the controller of your personal data and you should contact them directly (e.g. - the owner or manager of the retail store) – for assistance with any requests or questions relating to your personal data. Guests are solely responsible for the personal data they provide on the blogs or other interactive media and that we do not collect for providing the blog capability, such as the blog content.

How and What Information We Collect

We collect information about you when you provide it to us or when you use our Services. The ways and what we collect, it can be broadly categorized into the following:

1. Information You Directly Provide to Us:

   Account and profile information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services (Contact information such as name, email address and country, profile information such as business phone number and preferences information such as notification and marketing preferences). Operational data: We store information you upload to or send through our Services, ( Information about products and services the Customer sells (including inventory, pricing, sale, transaction, tax, and other data and Information about the Customer or the Customer’s business (employees, consumers and suppliers). Information for Support: When you contact our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. (contact information, problem summary, any documentation, screenshots or information that would be helpful in resolving the issue). Payment Information: We collect certain payment and billing information when you subscribe for certain paid Services. You might also provide payment information, such as payment card details, which we collect via secure payment processing services. Contribution to a discussion: You might contribute to an online discussion at Onyin. Town or any other interactive media or blog about the Service we are providing to you. The content of the discussion might include personal data you input. Other submissions: We ask your consent to collect personal information from you when you submit web forms on our websites or when you participate in any interactive features of our Services, participate in a survey, promotion, activity or event, request customer support, communicate with us via third party social media sites, or otherwise communicate with us.

2. Information We Collect Automatically When You Use Our Services:

   Access log: We gather certain information and store it in log files when you interact with our websites and Services. This information includes Internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language and location preferences, time/date stamp, search history, device identification numbers and system configuration information. Occasionally, we connect personal information to information gathered in our log files as is necessary to improve our Services. If we do this, we will treat the combined information in accordance with this Privacy Policy.

Images and Contact List We Collect

To register on our app we collect personal data such as phone contact and emails or any means of information about an individual from which that person can be identified. This information help us to register you as a new customer, process and deliver your order, notifying you about changes to our terms or privacy policy.

This privacy policy applies to the data we collect from and about individuals who set up a store accounts with us, whom we refer to as “merchants", we also collect information about your store, including its name, logo, contact, location, and product list. We use this information including product images in connection with your store to display your items on our app’s marketplace for users to view and buy your product.

When you use our app to make a purchase, we share your order information with the specific merchant from whom you made the order. As a part of our business processes, management structures, and technical systems, we may also share your personal information with our related group companies and, in some cases, other affiliates of our corporate group. This is done based on our legitimate interests for business maintenance, personalisation and continuity purposes. For instance, so that you may enjoy a personalised user experience across our digital properties, to provide you with the services, or to take actions based on your requests or preferences, we may share your personal information with the following types of third-party service providers as set out in the table below:

1. Information You Directly Provide to Us:

   IT system and software service Provider:: Website hosting services (including cloud storage), mobile app or software, optimisation services, customer relationship management software, email service providers, or system maintenance services.

2. Payment service provider:

   Third-party payment processing services.

3. Order fulfilment service provider:

   Provision of logistics, warehousing, and distribution services, return and exchange services, and order status notification services for your purchased items.

4. Customer service:

   Provide assistance with customer services and support.